About iCall

Created in January 2018 with more than 20 years of experience in customer relationship management, ICALL Groupe Ifinance SARL as well as in an application center, supports 360 degree communication of your company.
With a strategic position of Africa in the heart of Senegal in Dakar, ICALL is a call center on a human scale specialized in customer relations. With a young and dynamic team of development and profitability of your business is our business.
Knowing that it is difficult to find a call center with a strong sense of responsibility and the height of the missions entrusted. ICALL with its own products is available at this place to know your Vasers of the World.

Our goal

  • Increase your customer portfolio (looking for new prospects forever thanks to a good marketing strategy
  • Loyalize your portfolio (Maintains clientele, strong proposal, effective in the management of customer relations, in addition to the conquest and acquisition of new customers, ICALL puts your customers in trust by ensuring their total satisfaction